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About Us
Our 7 Brand Promises
One Low Price, Plain & Simple, Always
- Whether you're 18 or 80, you get the same price, up front, 24/7.
- Our customers don't have to go through the traditional back-and-forth to get a fair price RIGHT UP FRONT.
- Guests get the same Best Price, whether on the lot or on the Internet.
- One fair price for everyone whether you are paying cash or financing and whether you have a trade or no trade.
- We always have fair prices representing fair market value.
- We review our prices WEEKLY to make sure our prices represent the most current market conditions.
Relaxed Shopping Experience & Consultative Sales Process
- Relax, our sales team is here to help you make a wise choice and they're paid based on how satisfied you are, not how much you spend or even what vehicle you choose.
- Our non-commissioned sales staff have no incentive to push a vehicle on a guest. Whether new or pre-owned, they still get paid the same. Whether $5,000 or $50,000, they still get paid the same.
- Expect the same treatment whether you start your shopping on the lot or online. Our sales staff will not push you to come into the store until all your questions are answered and you are ready to take the next steps.
- Our customer-friendly consulting process aims to identify first the wants and needs of our customers before we present our offerings to them. It is a process to build the customer's knowledge of what choices they have available prior to deciding which vehicle is best for them.
Real Cash Value for Your Trade
- You'll know what your vehicle is worth before you start to shop. It's based on the current market value of your vehicle and doesn't depend on which one you want to buy.
- We'll pay you that for your vehicle even if you don't buy ours.
- We have an interactive trade evaluation process designed for the customer to get all of the money for their trade up front without our guests feeling like they have to negotiate.
- We replace negotiation with documentation and proof.
- We sell more used vehicles than anyone else in the market so we need your trade, thereby we can pay you top dollar to get it.
The Right Vehicles at The Right Time
- We have the right vehicles in stock, based on what you want, at the best value for your money.
- Always hundreds of vehicles to choose from.
- We complete the highest levels of reconditioning on our used inventory and we are more than happy to share with you what we have done and what we have not done... that's transparency.
- All vehicles are priced right up front, 24/7 with our very Best Price
Financial Services For Today & Your Future
- Competitive financial services to meet your budget.
- Your choice and your credit history won't change the price of the vehicle.
- Our guests will get the same treatment regardless of their credit score.
- Get an approximate payment using actual bank lenders utilizing our payment tool without having to provide your personal information to start.
- Financial services process aimed at creating the highest value for the customer today and in the future retaining those customers for life.
You Can't Buy the Wrong Vehicles From Us
- 7-day/700 mile money back guarantee on all new vehicles: Bring it back in the same condition it was in when purchased and get a full refund. No questions asked.
- 7-day/700 mile or a 30-day/1,500 mile exchange available on most used vehicles: Return your purchase within 30 days and receive the full purchase price towards any vehicle on the lot.
- Our refund or exchange policies are another way we make sure our non-commissioned sales staff has no incentive to push a guests decision.
Dependable Service To Meet Your Schedule
- Our professional team is here to provide you full maintenance and repair services when you want and need them, including Saturdays.
- ASE Certified Technicians.
- Extended service hours including Saturdays.
- There is no need for our guests to get out in the heat or cold. Pull on up to our service drive door and pull inside.
- Professional service staff that is focused on your needs.
Start Your Purchase at Kirksville Motor Company Today
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